COVID-19 POLICIES

General Prevention

  • Staff have been trained on the new regulations

  • All our employees wear the protective equipment recommended by the Hungarian Government and the World Health Organization

  • Contactless hand sanitizing stations have been placed at several points at the hotel

  • We encourage and support contactless check-in and payment, as well as e-invoices

  • Information boards have been placed throughout the hotel

 

Before Arrival

  • Registration cards will be sent to you via email prior to your arrival to ensure a contactless arrival experience

  • We will send you an e-mail containing a link to our COVID-19 prevention action plan online. Click on the link to find out more about the precautions we take for you and which we ask from you to follow at our hotel 

 

Upon Arrival

  • For our arriving guests we have placed hand sanitizer at the Reception

  • Your room key card is disinfected

  • We provide detailed information to all of our guests on precautionary measures

  • We separate clean and used key cards and pens at the Reception in order to disinfect them after use

  • Masks and sanitiser are accessible at the Reception 

  • An infrared thermometer is available at our Reception 

 

In your room

  • We clean and disinfect our guest rooms with special care

  • Our housekeeping staff wears protective equipment

  • Detailed description on the types of antiseptics used by the Housekeeping is available at the Reception

  • Frequently touched surfaces, such as telephones, remote controls, handles, faucets, light switches, temperature control panels, safes,…etc. are regularly disinfected during your stay

  • To ensure fresh air and adequate ventilation, our staff is airing the room during cleaning

  • For your convenience we do not provide daily cleaning in case the „Do not disturb” sign is placed on the door handle

 

Public areas

  • Frequently touched surfaces (counter, handles, lobby furniture) and public restrooms are disinfected at least 3 times a day

  • Contactless hand sanitizing stations have been placed in the public areas

 

We kindly ask our guests to comply with the new rules and pay attention to the health and safety of their own and of others. Please report to the receptionist if you experience any of the symptoms of COVID-19 (fever, cough, shortness of breath, muscle pain, loss of appetite or smelling, tiredness and weakness) and we kindly ask you to stay in your room.

 

Use hand sanitizer every time you enter the building. Keep at least 1,5 meter distance from others in common areas.

 

Thank you very much for your kind cooperation!

 

RES CITY RESIDENCE BUDAPEST Team